How ServiceSurfer collects explicit consent before sending any SMS to a consumer.
Inside the ServiceSurfer iOS app, after our voice agent has identified the right local professional, the consumer sees this card. Tapping Connect me is the explicit opt-in.
★ 4.8 · 0.4 mi away · Answered 92% of recent calls
By tapping Connect me you agree to receive a one-time SMS from ServiceSurfer (+1 877 378 4235) containing the connection details and a tap-to-call link. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. See our Privacy Policy.
Consumers who request a service through the website see a clearly-labelled SMS consent checkbox before submitting. The checkbox is not pre-checked; explicit action is required.
Every message we send on +1 877 378 4235 is transactional / customer-care — never marketing or promotional. Three representative examples:
| When | What we send |
|---|---|
| Connection ready | ServiceSurfer: You're being connected to Smith Plumbing (4.8★, 0.4 mi). Tap to call: tel:+18773784235,,,123456 — Reply STOP to opt out, HELP for help. Msg & data rates may apply. |
| After-call follow-up | ServiceSurfer: Did Smith Plumbing pick up and help with your kitchen faucet? Reply YES, NO, or text us back to try someone else. Reply STOP to opt out. |
| No-answer fallback | ServiceSurfer: Smith Plumbing didn't pick up. Want us to try Acme Plumbing (4.7★, 0.6 mi) instead? Reply YES to connect, NO to skip. Reply STOP to opt out. |
Replying any of these keywords stops all messages from this number:
STOP · STOPALL · UNSUBSCRIBE · CANCEL · END · QUIT.
We send a single confirmation reply, then nothing else until the consumer messages back.
Replying HELP or INFO returns:
"ServiceSurfer connects you with local home-service pros. Reply STOP to opt out."